Troubleshooting

UncomplicatedCustomRoles is both a simple and a complex product and errors can happen. Here you'll be guided on how you should find, handle and fix problems with this powerful product.

YAML Error

It's really easy to do something wrong in a file configuration and the plugin will make sure you'll see it by throwing in the console a YAML Error that should look something like this:

[2025-01-17 18:23:07.434 +01:00] [ERROR] [UncomplicatedCustomRoles] Failed to parse C:\Users\piwnica\AppData\Roaming\EXILED\Configs\UncomplicatedCustomRoles\7777\dfds.yml. YAML Exception: (Line: 48, Col: 7, Idx: 989) - (Line: 48, Col: 8, Idx: 990): Exception during deserialization.

These errors are not a plugin bug but they are caused by an error in the YAML syntax of one or more of your Custom Roles!

Remember always to double-check the syntax before and after asking for support on our Official Discord server!

Note: online YAML validators MIGHT NOT WORK because they check only for the syntax and not for the type consistency!

Generic Error

Sometimes you can encounter a "generic error": it's an error thrown by UCR who's NOT a YAML error. In this case you can consider the error a bug and you must report it on our official Discord server in order to allow us to patch it.

Remember that after you encounter the error you should do the command ucrlogs and send the Id with the bug report in order to allow us to work even faster!